Customer Application Requirements

This guide is intended to assist in determining the correct hose, coupling and attachment method that will best meet the customer’s needs.

The guide uses the STAMPED process. STAMPED is an acronym and stands for the 7 major information areas required to provide a quality hose assembly for the customer, as follows:

S stands for SIZE; I.D., O.D. and length
T stands for TEMPERATURE of the material conveyed and environmental
A stands for the APPLICATION, the conditions of use
M stands for the MATERIAL being conveyed, type and concentration
P stands for the PRESSURE to which the assembly will be exposed
E stands for ENDS; style, type, orientation, attachment methods, etc.
D stands for DELIVERY; testing, quality, packaging, and delivery requirements

Using the form:

- Inform the customer you will be using an application format called STAMPED.
- Ask your customer the pertinent questions outlined on the form, in sequence.
- After completing the form, ask your customer to confirm their answers as you repeat them, in sequence.
- Provide the completed format to your assembly area or order entry as required.

Customer Application Requirements – STAMPED Form