For more than 130 years, TIPCO has delighted customers with the experience, expertise, and personal touch to serve even the most complex and demanding industrial hose needs. And during our existence, we have made numerous evolutionary changes to how we keep your operation moving.
From how we have built an unmatched inventory and distribution network to how our team has grown to include specialized engineers and fabricators catering to the exact specifications of every application, our solutions have always been customer-centric. That is why we are so excited to introduce our newest evolution: the TIPCO E-Store, shop.tipcotech.com.
New solution, same customer service philosophy
We know the value of honest and trusted personal service, which is why it is especially important to note that our online store is a supplement to—not a replacement of—our Hose Centers, distribution teams, and the people whom you have come to know. We are excited about the possibilities of offering the hose products you need online but rest assured we will never go fully digital. That may be other distributors, but that is not TIPCO.
We also know that our customers’ operations depend on speed and accuracy. And that is exactly what our online store provides. Just like walking into one of our 11 Hose Centers, you will find premium products (from manufacturers like Continental, Eaton, Dixon Valve and more) all readily available for purchase. But now, you can shop TIPCO’s unbeatable inventory from the job site, workshop or field; and do so from a computer or smartphone.
Built to perform to your high standards
In developing our online store, we kept our customers top of mind—like always—and made sure that the digital shopping experience is fast, accurate and easily navigable. For example, there is a search bar front and center that allows you to plug in an exact product number, which is great for ordering core components of your operation or toolbox.
You can also easily browse our entire catalog by manufacturer or product category, which especially comes in handy if you are looking for a new solution to help maximize uptime, efficiency, reliability, or all of the above. And because we know you trust us to be there to keep you moving, we built the online store using state-of-the-art security measures so that every transaction is private, safe, and verified.
Here for you as always
Have a question? Our online store makes it easy to get help from one of our engineers or fabricators who can answer all your questions with a quick click or call. You will find a live chat tool as well as our main phone number, 410-356-0003, easily visible on every page.
And when you contact us through the online store, your request is not outsourced to faraway customer service lines or robots. You will quickly be connected to the same TIPCO team who you know and trust, ready to help.
Overall, the brand-new TIPCO E-Store perfectly meshes everything great about online shopping with what has made TIPCO a leading industrial hose solutions provider for well over a century. We hope that you will take a look at the online store and perhaps even give it a try the next time your team needs a hose, fitting or accessory.
And remember—online or not—we will always be customer-facing and the TIPCO standard for friendly and knowledgeable personal interaction will never go away. We are embracing this new technology to serve professionals better and enhance the strong relationships that we have already built.
If you would like a guided tour of the new TIPCO E-Store, feel free to call one of our engineers at 410-356-0003 or email at WebSupport@Tipcotec.com and we will walk you through it.
Want to explore yourself? Simply visit shop.tipcotech.com right now!