March 25, 2020
Dear valued customer:
TIPCO Technologies is a distributor and fabricator of industrial hose, hydraulic hose and sealing technology that support many critical markets. Our products are used in the following markets, among others: food and beverage processing, energy, transportation, fueling, agriculture, chemical manufacturing, and pharmaceuticals.
Our distribution and fabrication operation is considered essential Critical Manufacturing under the U.S. Department of Homeland Security’s Essential Critical Infrastructure Guidelines. Therefore, in accordance with this guidance, our facilities will remain open to service our customers.
We take our employee’s health seriously and have been following CDC guidelines. We have taken actions to support cleaning and social distancing outlined in the guidelines. We have also encouraged enhanced telephone conferencing and electronic communications to enhance social distancing.
Our products are essential to the industries most needed in this difficult time, and we believe in taking care of our customers and employees.
March 18, 2020
Valued customers and channel partners
TIPCO Technologies, along with you, has entered an unprecedented time of change and uncertainty. Our first priority is the health and safety of our employees, customers and the community we serve. TIPCO Technologies has taken unprecedented steps internally and externally to protect everyone to the best of our ability. We have limited outside sales travel while also working under enhanced health assurance guidelines at all locations.
TIPCO remains committed to maintaining strong lines of communication to assure that updates are readily available during the ever changing circumstances. TIPCO Territory Managers and our Customer Fulfillment Teams are readily available at email@example.com or on our Chat feature found at www.tipcotech.com
We are also working diligently to mitigate any supply chain interruptions; it’s our promise to keep everyone as informed as possible. Our current inventory levels and service levels remain strong, and barring any further extraordinary circumstances we expect to maintain that position. Please continue to be safe and healthy by following cleanliness and social distancing guidelines and remain hopeful of a rapid resolution to this crisis.