TIPCO Technologies is excited to announce our relationship with Salesforce CRM
TIPCO Technologies is excited to announce our relationship with SalesForce CRM for managing all our company’s relationships and interactions with customers and potential customers. Our goal is simple: Improve business relationships. SalesForce CRM system will help our company stay connected to customers, streamline processes, and improve profitability.
What is Salesforce?
Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.
What is a CRM
When people talk about CRM, they are usually referring to a CRM system, a tool that helps with contact management, sales management, productivity, and more.
A CRM solution helps you focus on your organization’s relationships with individual people — including customers, service users, colleagues, or suppliers — throughout your lifecycle with them, including finding new customers, winning their business, and providing support and additional services throughout the relationship.
How does it work?
CRM systems start by collecting a customer's website, email, telephone, social media data, and more, across multiple sources and channels. It may also automatically pull in other information, such as recent news about the company's activity, and it can store personal details, such as a client's personal preferences on communications. The CRM tool organizes this information to give you a complete record of individuals and companies overall, so you can better understand your relationship over time.
Transform Team Collaboration
With complete, accurate, centrally held information about clients and prospects, sales, marketing and service can focus their attention and energy on creating the right solution.
At TIPCO this system can help us provide the high-quality service that customers are looking for.